
Repeatable checks
Turn critical fixes into release checks. Test representative templates so the next deployment does not reintroduce the same issue. Ask customer-facing staff which details people need before deciding.
Check status codes, redirects, broken paths, and canonical destinations. A URL should not appear successful while showing an error or unrelated page. Check what happens after the customer clicks, submits, or calls.
- A written brief
- Named responsibilities
- Agreed review points




