Plan for interrupted use
Connections fail, sessions expire, and users leave tasks unfinished. Decide what happens to pending work and show clear recovery steps instead of assuming every action succeeds immediately. Keep a change log so later results have context.
Prioritize frequent actions and keep input manageable. Test navigation, readable text, and interrupted tasks on real phones. Give the team a clear route for questions and corrections.
Make the plan fit your market
Discuss whether users in Seattle need appointments, field-service access, local inventory, or delivery features. Use the actual workflow to decide whether location data is necessary; do not request device permissions merely because the app serves a local market. Base local references on service coverage and customer needs, not invented examples.
Collect only data needed for the task, document access roles, and plan deletion and recovery. Security should be considered while designing the workflow. Keep private account details out of public briefs and examples.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities