Check accessibility in use
Review keyboard access, visible focus, labels, contrast, and helpful errors during development. Automated checks can find some issues, but completing the main tasks manually is still important. Record the date, reason, and owner of important changes.
Use accurate service descriptions and approved imagery while designing. Placeholder text can hide layout and comprehension problems. Agree who can make decisions before the schedule is set.
Make the plan fit your market
For customers in Seattle, show accurate service coverage, contact options, appointment requirements, and any real pickup or delivery details. Test the journey on a phone, where a visitor may need an answer or a call rather than a long introduction. Use accurate service coverage for customers in Seattle.
Give forms visible labels, make keyboard focus clear, and provide useful error messages. Test contrast, reading order, and navigation with more than a mouse. Keep private account details out of public briefs and examples.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities