Plan a test with a clear question
Choose the message, audience, or destination question you want to answer. Keep the comparison understandable and allow enough relevant data before treating a small difference as a reliable result. Use dated records rather than relying on memory at the next review.
Use a defined budget, audience, duration, and success measure. Do not expand every format before the first customer path works. Set a review deadline and identify the person responsible.
Make the plan fit your market
Target only the parts of Baltimore and nearby areas the business can serve. Review where inquiries actually originate, the hours calls can be answered, and whether the offer suits the local audience before increasing spend. Check that location references reflect how the business actually operates.
Change a defined part of the message, audience, or page and state the success measure in advance. Account for conversion delay before comparing results. Keep a record of permission for any customer story used publicly.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities