Keep permissions proportionate
Ask only for access needed by a defined feature. Explain the reason at the appropriate time and provide a useful path when a user declines an optional permission. Use only the customer information needed for the agreed work.
Test navigation and task flow with intended users. Feedback on a simple prototype can prevent expensive revisions later. Note changes in budget, capacity, and offers when reviewing performance.
Integration boundaries
Document APIs, authentication, failure handling, and data ownership. Test slow responses and unavailable external systems, not just the successful path. Define the deliverables and exclusions before work starts.
Test representative devices, permissions, interrupted connections, and failed inputs. Define acceptance checks with the people who will use the product. Check what happens after the customer clicks, submits, or calls.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities