
Delivery ownership
Agree who handles requirements, design, content, development, and testing. A clear owner is needed when a defect crosses several disciplines. Ask customer-facing staff which details people need before deciding.
Choose technology according to editing needs, integrations, staff skills, and support costs. Popularity is not enough to establish fit. Review the whole path instead of judging one screen in isolation.
- A written brief
- Named responsibilities
- Agreed review points




