
Incident response
Preserve relevant evidence, contain the issue, and assess affected data and functions. Recovery should address the cause rather than restore an infected copy. Agree whether the evidence supports keeping, changing, or stopping the approach.
Test clean backups and key customer journeys after restoration. Set monitoring and ownership for later signs of recurrence. Verify the next step while there is still time to correct a problem.
- A written brief
- Named responsibilities
- Agreed review points




