
Delivery ownership
Agree who handles requirements, design, content, development, and testing. A clear owner is needed when a defect crosses several disciplines. Agree what the team receives if the supplier relationship ends.
Choose technology according to editing needs, integrations, staff skills, and support costs. Popularity is not enough to establish fit. Keep the plan manageable rather than adding work without an owner.
- A written brief
- Named responsibilities
- Agreed review points




