Check the customer path after updates
A successful update message does not confirm that the website still works. Test forms, checkout, navigation, and key integrations after changes that affect public pages. Keep enough history to separate a planned test from an unrelated change.
List domains, hosting, certificates, software licenses, and renewal contacts. Keep accounts under business ownership. Name an owner for each task so requests do not get lost.
Make the plan fit your market
Check the details customers in Indianapolis rely on: opening hours, current services, appointment links, phone numbers, and service coverage. Verify that requests reach the correct staff, especially when operating hours or seasonal availability change. Check that location references reflect how the business actually operates.
Check contact delivery, payment paths, booking tools, and transactional email. A site can load normally while an important customer action is failing. Check access rights before giving another supplier an account login.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities