Verify recovery, not just backups
A backup is useful only if it can restore the required site and data. Check coverage, retention, and restoration steps, then test recovery in a safe environment before relying on it. Note changes in budget, capacity, and offers when reviewing performance.
Preserve relevant evidence, contain the issue, and assess affected data and functions. Recovery should address the cause rather than restore an infected copy. Document responsibilities so delivery does not depend on assumptions.
Make the plan fit your market
Check the details customers in Atlanta rely on: opening hours, current services, appointment links, phone numbers, and service coverage. Verify that requests reach the correct staff, especially when operating hours or seasonal availability change. Make practical service details easy for customers in Atlanta to find.
Keep a separate backup and test that it can be restored. A successful backup notification does not demonstrate that recovery will work. Keep private account details out of public briefs and examples.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities