Check the customer path after updates
A successful update message does not confirm that the website still works. Test forms, checkout, navigation, and key integrations after changes that affect public pages. Ask customer-facing staff whether the inquiries fit the offer.
Review accounts, permissions, authentication, unused software, and public interfaces. Remove access that no longer serves a business need. Keep account ownership with the business.
Forms and integrations
Check contact delivery, payment paths, booking tools, and transactional email. A site can load normally while an important customer action is failing. Check what happens after the customer clicks, submits, or calls.
Inspect representative pages and heavy assets before changing hosting. Image weight, plugins, third-party scripts, and templates can affect performance in different ways. Agree whether the evidence supports keeping, changing, or stopping the approach.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities