Prioritize by business impact
A broken contact form deserves a different response from a minor visual issue. Agree how incidents are classified and who decides the next action when several problems arrive together. Document what was tested and what the team learned.
Confirm where backups are stored and how recovery works. Include databases and uploaded assets as well as application files. Set a review deadline and identify the person responsible.
Make the plan fit your market
Check the details customers in Atlanta rely on: opening hours, current services, appointment links, phone numbers, and service coverage. Verify that requests reach the correct staff, especially when operating hours or seasonal availability change. Make practical service details easy for customers in Atlanta to find.
Remove unused accounts, use appropriate roles, and enable multifactor access where available. Keep software supported and document who can approve production changes. Check access rights before giving another supplier an account login.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities