
Page essentials
Verify hours, contact routes, service information, and staff access. An active page should make basic customer questions easy to resolve. Look for gaps between what the business offers and what visitors understand.
Use real demonstrations, explanations, updates, and permitted customer examples. Avoid a calendar made only of repeated promotional statements. Confirm that forms, phone links, and replies reach the right person.
- A written brief
- Named responsibilities
- Agreed review points




