
Backups and recovery
Confirm retention, separate copies, restore steps, and who initiates recovery. Availability and recoverability are different requirements. Check the reasons suitable customers hesitate or leave.
Compare renewals, resource limits, support, backups, and included services. Introductory pricing may not represent the long-term cost. Verify the next step while there is still time to correct a problem.
- A written brief
- Named responsibilities
- Agreed review points




