
Backups and recovery
Confirm retention, separate copies, restore steps, and who initiates recovery. Availability and recoverability are different requirements. Use a real test inquiry to check delivery and follow-up.
Compare renewals, resource limits, support, backups, and included services. Introductory pricing may not represent the long-term cost. List third-party charges so the total budget is clear.
- A written brief
- Named responsibilities
- Agreed review points




