Document recurring responsibilities
Track renewals, domains, hosting, certificates, and required licenses with named owners. Important renewals should not depend on one person's inbox or an old supplier account. Record the date, reason, and owner of important changes.
Test forms, checkout, bookings, and mobile output after a repair. A visible fix can leave another function affected. Separate production, approval, and publishing responsibilities.
Make the plan fit your market
Check the details customers in Houston rely on: opening hours, current services, appointment links, phone numbers, and service coverage. Verify that requests reach the correct staff, especially when operating hours or seasonal availability change. Review how customers in Houston contact the business and receive a reply.
Check contact delivery, payment paths, booking tools, and transactional email. A site can load normally while an important customer action is failing. Agree a secure handover process for accounts and source files.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities