Separate tests from routine work
Routine delivery keeps the current plan running; a test answers a specific question. Record the expected change, the comparison, and the review date so an experiment does not become an unexplained ongoing expense. Record the date, reason, and owner of important changes.
List which customer problem each channel solves and who maintains it. Retire work that has no clear audience or business role. Give the team a clear route for questions and corrections.
Make the plan fit your market
Confirm which parts of Des Moines your business actually serves, whether customers visit or request delivery, and when staff can respond. Use your own inquiry history to choose service areas; city population alone does not show demand. Review how customers in Des Moines contact the business and receive a reply.
Keep advertising accounts, analytics, domains, and customer records under business ownership. Document access and handover responsibilities before work begins. Limit account access to the people who need it.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities