
Practice-area intent
Separate the matters the firm handles from unrelated legal searches. Ad messages and destinations should describe the actual service. Check the main customer path before judging the channel alone.
Coordinate call handling, consultation requests, and response ownership with the firm. Confirm what information intake needs and how sensitive details are handled. Leave the team with a decision, an owner, and a review date.
- A written brief
- Named responsibilities
- Agreed review points




