Document recurring responsibilities
Track renewals, domains, hosting, certificates, and required licenses with named owners. Important renewals should not depend on one person's inbox or an old supplier account. Save a baseline before replacing an existing approach.
Confirm where backups are stored and how recovery works. Include databases and uploaded assets as well as application files. Confirm who handles urgent changes and who checks the result.
Make the plan fit your market
Check the details customers in Denver rely on: opening hours, current services, appointment links, phone numbers, and service coverage. Verify that requests reach the correct staff, especially when operating hours or seasonal availability change. Use verified business information when addressing the Denver audience.
Check contact delivery, payment paths, booking tools, and transactional email. A site can load normally while an important customer action is failing. Use only the customer information needed for the agreed work.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities