
Page essentials
Verify hours, contact routes, service information, and staff access. An active page should make basic customer questions easy to resolve. Bring sales questions into the brief so the work answers real concerns.
Use real demonstrations, explanations, updates, and permitted customer examples. Avoid a calendar made only of repeated promotional statements. Choose the next task from the review rather than repeating the calendar.
- A written brief
- Named responsibilities
- Agreed review points




