
Usability checks
Test a complete task from entry to confirmation, including missing or invalid input. Screen-by-screen visual approval does not test the workflow. Check the destination as well as the message that sends people there.
Handle duplicate requests, edits, permissions, and audit needs. Confirm how records are recovered after a failed operation. Review the evidence behind a recommendation, including its limits.
- A written brief
- Named responsibilities
- Agreed review points




