Make releases reviewable
Use a release checklist that covers core tasks, error handling, privacy details, and supported devices. Record changes so the team can investigate a problem after an update. Leave the team with a decision, an owner, and a review date.
Document deployment, hosting, dependencies, and support. The product needs a maintenance owner after launch. Keep account ownership with the business.
Support after launch
Agree monitoring, update responsibilities, dependency maintenance, and support limits. A launch plan should include how defects and user feedback will be prioritized. Check what happens after the customer clicks, submits, or calls.
Describe users, tasks, data, and acceptance criteria before choosing technology. A short working prototype can reveal workflow problems earlier than a detailed visual design. Agree which tasks are included and which need a separate quote.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities