Check accessibility in use
Review keyboard access, visible focus, labels, contrast, and helpful errors during development. Automated checks can find some issues, but completing the main tasks manually is still important. Record the date, reason, and owner of important changes.
Test taxes, shipping, payment failures, discount rules, and confirmation messages. Successful payment should produce one accurate order. Give the team a clear route for questions and corrections.
Make the plan fit your market
For customers in Chicago, show accurate service coverage, contact options, appointment requirements, and any real pickup or delivery details. Test the journey on a phone, where a visitor may need an answer or a call rather than a long introduction. Check that location references reflect how the business actually operates.
Give forms visible labels, make keyboard focus clear, and provide useful error messages. Test contrast, reading order, and navigation with more than a mouse. Use only the customer information needed for the agreed work.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities