Control the maintenance burden
Frameworks, libraries, devices, and operating systems change. Document dependencies and update responsibilities so ongoing compatibility is part of the plan rather than an unexpected expense. Choose the next task from the review rather than repeating the calendar.
Test staff and customer roles using realistic records. Sensitive information should not appear merely because a screen is hidden in navigation. Agree what the team receives if the supplier relationship ends.
Data and permissions
Collect only data needed for the task, document access roles, and plan deletion and recovery. Security should be considered while designing the workflow. Check access rights before giving another supplier an account login.
Document APIs, authentication, failure handling, and data ownership. Test slow responses and unavailable external systems, not just the successful path. Set out the work, approval steps, and handover requirements in writing.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities