Start with the user's task
Define the problem a user needs to solve before listing screens or features. Check the current process, the devices involved, and the places where an app would remove real effort. Explain why a change was made, not just when it happened.
Test supported screen sizes, resumed sessions, interrupted tasks, and slow connections. Preserve state where the task requires it. Name an owner for each task so requests do not get lost.
Make the plan fit your market
Discuss whether users in Boston need appointments, field-service access, local inventory, or delivery features. Use the actual workflow to decide whether location data is necessary; do not request device permissions merely because the app serves a local market. Review how customers in Boston contact the business and receive a reply.
Describe users, tasks, data, and acceptance criteria before choosing technology. A short working prototype can reveal workflow problems earlier than a detailed visual design. Limit account access to the people who need it.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities