
An agreed checklist
List the pages and customer actions that must be checked regularly. The homepage alone does not represent the website's operational health. Keep the next round of work small enough to assess clearly.
Record software versions and dependencies, prepare a backup, and test changes before release where practical. Retest forms and bookings afterward. Use dated records rather than relying on memory at the next review.
- A written brief
- Named responsibilities
- Agreed review points




