Start with the user's task
Define the problem a user needs to solve before listing screens or features. Check the current process, the devices involved, and the places where an app would remove real effort. Leave the team with a decision, an owner, and a review date.
Test supported screen sizes, resumed sessions, interrupted tasks, and slow connections. Preserve state where the task requires it. Check what happens after the customer clicks, submits, or calls.
Requirements that can be tested
Describe users, tasks, data, and acceptance criteria before choosing technology. A short working prototype can reveal workflow problems earlier than a detailed visual design. List the required outputs before setting the delivery schedule.
Separate essential tasks from later features. Build the smallest release that can be used and evaluated, with explicit exclusions and a change process. Turn the findings into a short list of actions and owners.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities