
Content inventory
Review existing pages before commissioning more. Update, combine, or remove material that repeats the same answer or is no longer accurate. Use support requests to find information that is missing or unclear.
Request examples, sources, screenshots, or process details before drafting. Specific inputs usually improve the piece more than extra adjectives. Agree which tasks are included and which need a separate quote.
- A written brief
- Named responsibilities
- Agreed review points




