Plan support before launch
Agree how users report problems and how the team finds the affected version. Logs and support records should help diagnose faults without exposing unnecessary personal information. Use dated records rather than relying on memory at the next review.
Prioritize frequent actions and keep input manageable. Test navigation, readable text, and interrupted tasks on real phones. Separate production, approval, and publishing responsibilities.
Make the plan fit your market
Discuss whether users in St. Petersburg need appointments, field-service access, local inventory, or delivery features. Use the actual workflow to decide whether location data is necessary; do not request device permissions merely because the app serves a local market. Use accurate service coverage for customers in St. Petersburg.
Describe users, tasks, data, and acceptance criteria before choosing technology. A short working prototype can reveal workflow problems earlier than a detailed visual design. Agree a secure handover process for accounts and source files.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities