
Reviewable reporting
Require completed work, observed changes, and next priorities alongside metrics. Rankings should not replace an explanation of the decisions made. Distinguish customer actions from activity that only looks busy.
Ask which recommendations will be implemented, by whom, and in what order. An audit has limited value when nobody owns the work. Leave the team with a decision, an owner, and a review date.
- A written brief
- Named responsibilities
- Agreed review points




