
Editing and review
Check accuracy, redundant paragraphs, headings, links, and next steps before publication. Read the copy without the keyword brief to test its usefulness. Ask customer-facing staff which details people need before deciding.
Identify the question or service decision the page should answer. Support it with related topics rather than inserting a list of target phrases. Confirm that forms, phone links, and replies reach the right person.
- A written brief
- Named responsibilities
- Agreed review points




