Plan for interrupted use
Connections fail, sessions expire, and users leave tasks unfinished. Decide what happens to pending work and show clear recovery steps instead of assuming every action succeeds immediately. Choose the next task from the review rather than repeating the calendar.
Prioritize frequent actions and keep input manageable. Test navigation, readable text, and interrupted tasks on real phones. Turn the findings into a short list of actions and owners.
Data and permissions
Collect only data needed for the task, document access roles, and plan deletion and recovery. Security should be considered while designing the workflow. Check the rights to photographs, quotations, and licensed material.
Document APIs, authentication, failure handling, and data ownership. Test slow responses and unavailable external systems, not just the successful path. Agree which tasks are included and which need a separate quote.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities