
Backups and recovery
Confirm retention, separate copies, restore steps, and who initiates recovery. Availability and recoverability are different requirements. Use support requests to find information that is missing or unclear.
Compare renewals, resource limits, support, backups, and included services. Introductory pricing may not represent the long-term cost. Confirm that forms, phone links, and replies reach the right person.
- A written brief
- Named responsibilities
- Agreed review points




