
Checkout reliability
Test taxes, shipping, payment failures, discount rules, and confirmation messages. Successful payment should produce one accurate order. Check the reasons suitable customers hesitate or leave.
Define the source of truth for stock and how delays or duplicates are resolved. A storefront can oversell when integrations update inconsistently. Confirm that forms, phone links, and replies reach the right person.
- A written brief
- Named responsibilities
- Agreed review points




