
Content inventory
Review existing pages before commissioning more. Update, combine, or remove material that repeats the same answer or is no longer accurate. Use recent customer feedback to challenge an unclear message.
Request examples, sources, screenshots, or process details before drafting. Specific inputs usually improve the piece more than extra adjectives. Confirm the output, owner, and review date for each task.
- A written brief
- Named responsibilities
- Agreed review points




