Check accessibility in use
Review keyboard access, visible focus, labels, contrast, and helpful errors during development. Automated checks can find some issues, but completing the main tasks manually is still important. Save a baseline before replacing an existing approach.
Use accurate service descriptions and approved imagery while designing. Placeholder text can hide layout and comprehension problems. Name an owner for each task so requests do not get lost.
Make the plan fit your market
For customers in Grand Rapids, show accurate service coverage, contact options, appointment requirements, and any real pickup or delivery details. Test the journey on a phone, where a visitor may need an answer or a call rather than a long introduction. Review how customers in Grand Rapids contact the business and receive a reply.
Give forms visible labels, make keyboard focus clear, and provide useful error messages. Test contrast, reading order, and navigation with more than a mouse. Review consent and privacy requirements before adding tracking.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities