Document recurring responsibilities
Track renewals, domains, hosting, certificates, and required licenses with named owners. Important renewals should not depend on one person's inbox or an old supplier account. Explain why a change was made, not just when it happened.
Confirm where backups are stored and how recovery works. Include databases and uploaded assets as well as application files. Choose a decision maker who can resolve conflicting feedback.
Make the plan fit your market
Check the details customers in Anchorage rely on: opening hours, current services, appointment links, phone numbers, and service coverage. Verify that requests reach the correct staff, especially when operating hours or seasonal availability change. Check that location references reflect how the business actually operates.
Check contact delivery, payment paths, booking tools, and transactional email. A site can load normally while an important customer action is failing. Check the rights to photographs, quotations, and licensed material.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities