Check accessibility in use
Review keyboard access, visible focus, labels, contrast, and helpful errors during development. Automated checks can find some issues, but completing the main tasks manually is still important. Agree whether the evidence supports keeping, changing, or stopping the approach.
Use accurate service descriptions and approved imagery while designing. Placeholder text can hide layout and comprehension problems. Keep a short record of common questions and objections.
Accessible interaction
Give forms visible labels, make keyboard focus clear, and provide useful error messages. Test contrast, reading order, and navigation with more than a mouse. Check that a visitor can find the next action without guessing.
Check forms, menus, phone links, and checkout on actual device sizes. A page that shrinks to fit can still be difficult to use. Check what happens after the customer clicks, submits, or calls.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities