
Connect the team
Use one brief for website, content, advertising, and sales staff. Agree the promise and the customer information needed at each stage. Confirm who handles urgent changes and who checks the result.
Include production and staff time when comparing channels. A campaign with cheap inquiries can cost more if every lead needs extensive qualification. Make the budget match the work the team can realistically deliver.
- A written brief
- Named responsibilities
- Agreed review points





