Keep permissions proportionate
Ask only for access needed by a defined feature. Explain the reason at the appropriate time and provide a useful path when a user declines an optional permission. Keep a record of permission for any customer story used publicly.
Test navigation and task flow with intended users. Feedback on a simple prototype can prevent expensive revisions later. Document what was tested and what the team learned.
Integration boundaries
Document APIs, authentication, failure handling, and data ownership. Test slow responses and unavailable external systems, not just the successful path. Set out the work, approval steps, and handover requirements in writing.
Test representative devices, permissions, interrupted connections, and failed inputs. Define acceptance checks with the people who will use the product. Check that a visitor can find the next action without guessing.
- Current accounts and assets
- Verified business information
- Customer questions
- Budget and team capacity
Discuss Your Priorities