
Profile accuracy
Check business name, eligible categories, hours, contact links, and service details against what the business actually provides. Use the correct address or service-area setup. Leave room to test changes before customers see them.
Ask real customers for honest feedback through a consistent process. Do not fabricate reviews or offer a reward for positive ratings. Note changes in budget, capacity, and offers when reviewing performance.
- A written brief
- Named responsibilities
- Agreed review points




